For many consumers and businesses, Google Reviews are a critical tool for making decisions and building trust. But where exactly can you find these reviews and how can you best use them? This article will walk you through the different ways you can find and interpret Google reviews.
Google My Business – The heart of reviews
The central location for Google reviews is Google My Business. Businesses that register here allow customers to leave feedback directly on their Google My Business page. These reviews are publicly visible and can be found directly in Google search results or on Google Maps.
The role of Google Maps
Google Maps is not only a navigation tool but also a treasure trove of reviews. Simply enter the name of the business or location in the search bar and you will also find customer reviews alongside the address and opening hours. This is particularly useful for getting a sense of local shops and services.
Google Search – Easy access to reviews
A simple Google search for a company can also provide direct access to their reviews. Often these appear in a special section on the right side of the search results page, along with other relevant information such as address, website and opening hours.
Reviews by the Google Assistant app
The Google Assistant app also offers access to reviews. A quick voice search for a business or service provider brings instant results and reviews straight to your smartphone.
Conclusion
Google Reviews are a powerful tool for consumers to make informed decisions and for businesses to build trust and receive feedback. Accessible via Google My Business, Google Maps, Google Search, and the Google Assistant app, they provide valuable insight into other customers' experiences.
