Returns – Important information for our customers
To ensure a smooth return, we provide you with all the necessary information and instructions here. Please consider the following steps carefully to avoid refund delays or issues:
1. Return address:
GPlate
Burgbergerstraße 19a
87544 Blaichach
Bayern
Germany
2. Packaging requirements:
Please use appropriate bubble packaging of sufficient size to ensure that the goods are not damaged during transportation. Safe and stable packaging is crucial for accepting the return.
3. Return costs:
The costs for return shipping must be borne by the customer. We recommend sending the package with tracking to ensure that it reaches us safely and that there is no loss.
4. Contact for return concerns:
If you have any questions or concerns about returns, you can contact us at any time at info@gplate.de or via the chatbox on our website. We are happy to help you!
Thank you for your assistance in complying with these returns conditions.
